Meet Chairkeep — Wheelchair repair case binder

Health And Fitness

Chairkeep

Wheelchair repair case binder

What Chairkeep does

When a wheelchair breaks, the clock starts — and right now the only people keeping time are the supplier and the insurer. Repairs routinely take four to seven weeks or longer, each part can require separate insurance approval, and more than one in four repairs leaves the user stranded, missing work, or missing a medical appointment. When you finally escalate — to a supervisor, your insurer, or a state right-to-repair complaint line — the first thing everyone asks for is the same: dates, names, promised timelines, part numbers. Chairkeep is where that record lives.

Open a repair case the day something breaks. Log every phone call with who you spoke to and what they promised. Record the date the tech actually came, the part number they quoted, the insurance step you're stuck on, and the day the part finally arrived. Attach photos of the damage and the paperwork. Chairkeep turns weeks of he-said-she-said into a clean, dated timeline — then exports the whole case as a professional PDF you can hand to a supplier manager, an insurance appeals reviewer, or a state attorney general complaint portal.

Between breakdowns, Chairkeep keeps you ahead of the next one. Set preventive maintenance intervals for the components that fail most — batteries, tires, casters, bearings, cushion — and get a simple due-soon list so small problems get caught while the chair still rolls. Your chair's profile keeps the serial number, supplier contact, insurance provider, and the five-year replacement clock in one place, so you always know when you're eligible for a new chair and exactly who to call.

Everything is stored on your device. No account, no telemetry to a supplier, no brand lock-in — Chairkeep works with any power or manual chair from any manufacturer, because the record belongs to you, not to the company you're trying to hold accountable.

• Repair case binder: one case per breakdown, from first call to resolution • Dated event log for calls, promised dates, tech visits, and insurance steps • Photo evidence attached to each case, kept out of your camera roll • Exportable case timeline PDF for escalations, appeals, and complaints • Preventive maintenance schedule for batteries, tires, casters, and cushion • Chair profile with serial number, supplier contacts, and 5-year replacement clock • Part number vault so you never re-hunt a caster or joystick part again • 100 percent offline and private — your record, on your device

A look inside

Tap any screenshot to open the full-resolution version.

What's inside

• Repair Case Binder — One case per breakdown. Capture what broke, when, and whether it left you stranded or cost you work or an appointment; the case collects every call, visit, part, and photo until it's resolved.
• Call & Event Timeline — Log every touchpoint inside a case — phone calls with who you spoke to, promised dates, tech visits, insurance approval steps, part ordered/arrived — rendered as a dated vertical timeline that makes the delay visible.
• Photo Evidence Vault — Attach photos of damage, paperwork, and part labels directly to cases and events. Stored in-app with capture dates, kept out of the camera roll.
• Escalation Packet Export — Generate a chronological PDF of any case — cover page, chair details, every dated event, promised-vs-actual dates, photos — formatted to hand to a supplier manager, insurance appeals reviewer, or state AG right-to-repair complaint.
• Preventive Maintenance — Interval-based schedules for the components that fail most — batteries, tires, casters, bearings, cushion — with a due-soon list so small problems get caught before they strand you.
• Chair Profile & Replacement Clock — Serial number, supplier and insurer contacts, part number vault, and the 5-year insurance replacement clock with a countdown to eligibility. Supports multiple chairs including backups.

Why we built it

Wheelchair repairs take 4-7+ weeks because a supplier duopoly loses money on repairs and insurers demand documentation before parts are ordered; users get stranded with no organized record of breakdowns, calls, promised dates, and part numbers when they need to escalate to the supplier, insurer, or state AG under new…

What makes it different

MyPermobil only works with connected Permobil chairs and pipes telemetry to the supplier — no repair paper trail, useless for manual chairs or other brands. My Wheelchair Guide (United Spinal) is static education with no logging or export. Numotion's Remote Service portal is owned by the supplier users are fighting an…

Who it's for

Anyone who wants honest tracking without a coach, a subscription, or a streak guilting them at 11pm.

In one line: Wheelchair repair case binder

Try it

See the Wheelchair repair case binder for the full feature list, the info table, and support links.

Use Chairkeep, found a bug, or have a feature request? Comments are open below — anonymous is fine.